Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. What personal data we collect

Depending on how you interact with us, we may collect:

• Full name
• Email address
• Telephone/mobile number
• Information you provide in an enquiry, including your storage requirements, preferred starting date and expected rental period
• Information relating to your communication with us

We only request information that is reasonably necessary for the relevant purpose.

3. How we use your personal data

We may use your personal data to:

• Respond to enquiries and requests for information
• Contact you regarding availability and rental of private storage units
• Arrange viewings, reservations and storage-unit rentals
• Prepare and administer contracts
• Communicate with you regarding our services
• Handle payments and related administration where applicable
• Comply with legal and regulatory obligations
• Protect our legal rights and prevent fraud or misuse

We will not use your personal information for unrelated purposes without a lawful basis.

4. Legal basis for processing

Depending on the circumstances, we process personal data on one or more of the following legal bases under the General Data Protection Regulation (GDPR):

• Taking steps at your request before entering into a contract, such as responding to a storage enquiry or preparing a rental arrangement;
• Performance of a contract, where you become a customer;
• Compliance with a legal obligation, where processing is required by law;
• Legitimate interests, where necessary for the operation, security and administration of our business and those interests are not overridden by your rights; or
• Consent, where consent is required.

5. How long we keep your information

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Enquiry information may be retained for a reasonable period after the enquiry has been dealt with so that we can manage follow-up communication and our business records.

Customer and contractual information may be retained for the period necessary to administer the contractual relationship and to comply with applicable accounting, tax, legal and regulatory obligations.

Where information is no longer required, it will be securely deleted or anonymised where appropriate.

6. Sharing of personal data

We may share personal data where reasonably necessary with trusted service providers who assist us in operating our business, such as:

• Website and hosting providers
• Customer communication and messaging providers
• Payment providers
• Accounting and professional advisers
• IT, security and service providers
• Advertising and lead-generation platforms, where applicable

We only share information where there is an appropriate lawful basis and, where required, contractual or other safeguards are in place.

7. Meta and lead-generation forms

When you submit an enquiry through a Meta/Facebook/Instagram lead form, the information you provide may be received by us through Meta's services.

We use that information to respond to your enquiry and, where relevant, to discuss the availability and rental of our storage units or other services you have requested.

Meta may independently process personal data according to its own privacy policies. You should review Meta's applicable privacy information for details of its own processing activities.

8. International data transfers

Some technology and service providers we use may process personal data outside Malta or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we will take appropriate measures and use applicable safeguards required by data protection law.

9. Your data protection rights

Subject to applicable legal conditions and limitations, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request erasure of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

You may exercise your rights by contacting us at: vitoleonessa@icloud.com

We may need to request additional information to verify your identity before processing certain requests.

10. Right to lodge a complaint

You have the right to lodge a complaint with the competent data protection supervisory authority if you believe that your personal data has been processed unlawfully.

In Malta, the supervisory authority is the Information and Data Protection Commissioner (IDPC), Malta. Further information is available from the IDPC website.

11. Cookies

Our website may use cookies and similar technologies for website functionality, analytics, security and other purposes.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data-processing practices.

The latest version will always be published on this page with the relevant update date.

13. Contact us

For questions about this Privacy Policy or the way we process your personal data, please contact: